Under general direction, analyzes, designs, and evaluating information and communication systems that enhance individual patient and population health outcomes, and improve patient care.
Analyzes data to help facilitate decisions and actions.
Works with operational stakeholders to develop data-driven solutions to improve patient health.
Collaborates with other departments in the healthcare system to reduce expenses through strategic data analysis.
Designs and implements tools to measure data, patient care effectiveness, and processes.
Oversees the implementation and use of the clinical informatics systems, including population health management and analytics tools, in order to support quality and performance improvement initiatives.
Provide direct link between the organizations data analytics team, performance improvement, clinical leadership and patient outcomes, resulting in better decision making regarding quality improvement efforts.
Direct the development and use of indicators that monitor and evaluate quality of care, services and experience provided to patients.
Serves as co-chair the Quality and Performance Improvement Committee.
Participates in the development and execution of improvement strategies, including clinical efforts for improved patient outcomes, improved efficiencies and reduced variations in care.
Provides analytical, technical, and problem resolution with clinical information and population health management technology as it relates to the end-user (clinical/provider) accessibility, usability, workflow/processes, policies and procedures.
Communicates and promotes the use of informatics to clinical staff, senior leadership, board committees, and any other designated individuals by presenting and discussing approaches to support safe patient-centered care.
Develop, implement, and refine clinical decision support systems as needed.
Lead the procurement, customization, development, implementation, management, evaluation, and continuous improvement of clinical information systems.
Ability to use knowledge of healthcare, information systems, databases and information technology security to gather, store, interpret, and manage data.
Ability to understand data systems and medical policies and procedures.
Ability to analyze complex problems and make recommendations based on research interests of clinical staff, senior leadership, availability of data, and research methodology considerations.
Ability to work with strict confidentiality requirements, as well as utilize good judgment in the preparation and distribution of confidential information.
Ability to effectively manage multiple projects and activities on a routine basis with minimal supervision.
Previous experience in data systems is required.
Excellent communication skills including oral, written and public presentation.
Strong knowledge of and the ability to effectively utilize all Microsoft Office applications.
Conducts data analytics for planning and research purposes, as requested and appropriate.
Adheres to all local, state, and federal regulations.
Provides oversight and direction to department efforts.
Develops and oversees department strategy to meet and support the strategic plan.
Leads complex organizational change efforts.
Develops “experts” and “expertise” throughout the department and seeks employee input.
Master’s degree from an accredited college or university in a health or business related field or informatics is required.
At least three (3) to five (5) years of experience in a healthcare setting, with focus on clinical informatics systems.
At least three (3) to five (5) years of experience in a healthcare setting, with focus on clinical informatics systems and population health management, including experience in EHR and database maintenance.
Certified Health Informatics Systems Professional (CHISP), Informatics Nursing Certification