Central Health

Associate Chief Medical Officer (Primary Care)

Req No.
2022-6578
Company
CommUnityCare Health Centers
Name
Kramer
Address
2115 Kramer Lane, Suite 100
City
Austin
Category
Hidden (2140)
State
TX
Type
Regular Full-Time
Shift Days
M-F
Shift Hours
8-5

Overview

In collaboration with the Chief Medical Officer (CMO), the Associate Chief Medical Officer (ACMO) is responsible for the quality and performance of health services at CommUnityCare. As such, the ACMO directly oversees the service lines to which they are assigned, helping establish the organization’s clinical standards of practice and integrated, high-performance model of care. Additionally, through expert collaboration, the ACMO teams with quality and performance improvement, clinical informatics, operations, finance, compliance, and nursing leadership to secure a highly-reliable, innovative, team-based care environment that advances health equity, continuously improves quality, builds community, and promotes the wellbeing of our workforce – all with demonstrable ingenuity and resourcefulness. Within this scope, the ACMO oversees and leads clinical quality improvement, disease management, utilization review, clinical outcomes, preventive health, research and education, clinical integration, and new market development. Imbued with enthusiastic support of value‐based, effective, efficient, and team‐based care across the entire care delivery system continuum, ACMO sets a transformative standard of excellence in clinical leadership. As a licensed physician, ACMO provides direct patient care in addition to administrative duties.

Responsibilities

Essential Duties 

• Works with the CMO to implement a strategic direction of the organization related to health services.
• Works with the CMO and other leadership to establish and/or maintain an environment of health and wellness for everyone: patients, staff and community.
• Works with clinical leadership, departmental leads, and community thought leaders to prioritize, integrate and support existing clinical programs as well as new initiatives.
• Fosters a culture of best demonstrated practices, measurement, performance, continuous improvement, accountability, customer service, as well as exemplary teamwork.
• Assists in the development, implementation and maintenance of all treatment and prevention services as well as population health programs in accordance with federal, state, and local community health regulations and standards.
• Oversees clinical programs as assigned, including disease management, high risk programs, care management, population health, care model advancement, wellness and prevention and other programs as designed to achieve CommUnityCare’s mission and vision.
• Works closely with the CMO and the Director of Quality & Performance Improvement to oversee Quality Management Teams, being accountable to set/update clinical standards, design metrics, review data, develop feedback systems and sustainability plans, and develop necessary policies and priorities in accordance with CUC’s strategic priorities.
• Represents CommUnityCare both internally and externally as a senior clinical leader and participates in establishing strong and lasting relationships with employed and affiliated clinicians, teammates, health plans, hospital systems, universities as well as local, state and national government entities and community organizations.
• Mentors and develops clinician managers/leaders.
• Oversees development and implementation of clinical guidelines, protocols, and care pathways such that quality care is standardized, and variation minimized.
• Oversees the development and implementation of clinical quality standards and targets, as well as the achievement of such targets.
• Provide strategic direction and guidance to promote quality team-based population health service delivery, inclusive of multi-disciplinary quality management teams, budgets, policies, and procedures that promote a strategic population health program framework.
• Collaborate with key leaders to develop and/or refine sophisticated assessment tools to quantify multi-domain patient complexity and translate findings into high-performance, team-based population management strategies.
• Provide strategic direction and guidance to health system design in development of a transformational model of care framework within the ever-evolving health care environment.
• Lead with collaborative and open-minded approach to stimulate innovative ideas with high potential impact, ensuring alignment with the organization’s strategic plan.
• Provide strategic direction and guidance to medical directors in establishing clinical standards of care for respective service lines, inclusive of care pathways, protocols, and evidence-based and best practices, to establish and maintain the highest standards of quality, performance, and cost-effectiveness.
• Assume leadership in reviewing, developing and instituting performance improvement metrics and processes focused on a high performing, high quality, service delivery model.
• Cultivate effective community partnerships that advance population health.
• Serve as an active participant of clinical leadership committees and meetings as delegated by the CMO.
• Supports, as appropriate, clinical aspects of risk management, compliance and claims review; credentialing; and clinical management.
• Assists in provider recruitment and retention to ensure clinics are properly staffed with highly qualified provider team members.


CLINICAL PRACTICE
• Perform comprehensive assessment of patients using observation, inspection, auscultation, palpation and percussion.
• Order or execute various tests, analyses, and diagnostic images to provide information on patient’s condition.
• Diagnose and treat diseases, disorders and injuries based on patient’s medical history and results of physical assessment and refer patients to medical specialist or other practitioner for specialized treatment.
• Prescribe medications and therapies for treatment, preventive care, and contraception.
• Instruct patients and their families regarding family planning, procedures performed, plan of care, and follow‐up visits.
• Direct professional and ancillary health care staff during treatment of patients.
• Respond to inquiries from staff and patients regarding preventative health and treatments.
• Compile patient medical data including health history, treatment plans, and results of physical examination, etc. and record in electronic medical record.
• Report required information including deaths and outbreak of contagious diseases to governmental authorities.
• Plan, promote, demonstrate, recommend, and coordinate high standards of medical practice.
• Maintains a clinical practice for 16 hours per week.
• Perform other duties as assigned.
Knowledge/Skills/Abilities:

• Exemplary leadership skills with evidence of transforming organizations.
• Ability to provide leadership in the establishment and implementation of health care delivery mechanisms, strategies, tactics, standards, and goals.
• Sophisticated understanding of social determinants of health and lived experience as drivers of health outcomes.
• Strong understanding of building and/or participating in public/private partnerships, with demonstrated ability to negotiate through a myriad of complex requirements.
• Strong business acumen in the context of health care delivery.
• Ability to analyze, synthesize and communicate complex data, clinical information, business needs and related issues in an accurate, objective and straightforward manner.
• High degree of knowledge and competency in the practice of medicine and ability to perform certain medical tasks.
• Strong attention to detail and accuracy.
• Experience and track record with health services or health care delivery sciences and scholarship.
• Excellent verbal and written communication skills.
• Ability to inspire staff and act as a change agent for the organization.
• Ability to instill confidence, trust and respect with the team.
• High level of skill at building relationships and providing excellent customer services.
• Interpersonal savvy and influence skills in managing difficult clients and patients.
• High degree of knowledge and competency in the practice of medicine and associated charting requirements.
• High level of problem-solving skill to better serve patients and staff.
• Ability to utilize computers for data entry and information retrieval.
• Ability to manage multiple responsibilities and emergency situations successfully.
• Ability to implement and evaluation operational and emergency situations successfully.
• Demonstrated understand of and/or experience working in a patient centered medical home (PCMH) environment.
• Demonstrated understanding and/or experience working in an integrated delivery environment.
People Management/Department Management/Business Unit Management:

• Oversees performance and development of medical directors as assigned.
• Collaborating with the CMO, assumes full responsibility for patients receiving care within the designated health centers.
• Directs clinical service operations and execution of initiatives, goals, and programs.
• Manage implementation of new department initiatives and ensure coordination of strategy and initiatives.
• Adheres to all local, state, and federal regulations.
• Participates as member of Clinical Services Leadership Group and Clinical Directors Group, as well as Committees as directed.
• Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion, and termination.
• Directs, supports, and coaches direct reports.
• Responds proactively to employee needs and concerns.
• Develops “experts” and “expertise” throughout the department and seeks employee input.
• Facilitates consensus among divergent groups.
• Minimizes staff turnover.
• Acknowledges and rewards employees’ strengths and accomplishments.
• Evaluates assigned staff performance and competency, providing direct feedback.
• Assesses learning needs, develops competency plans and provides opportunities for learning.
• Works in tandem with the Health Center’s practice and clinical leaders to ensure a collaborative team-oriented environment.
• Supports, leads and models the vision, mission and values of CUC.

Qualifications

MINIMUM EDUCATION: M.D. or D.O. from an accredited educational institution
PREFERRED EDUCATION: Additional advanced degree in business, public health, healthcare administration or related field of study
MINIMUM EXPERIENCE:
• Minimum of 5 years of progressive medical group management leadership
• Evidence for scholarly productivity as well as respected clinical expertise in a relevant medical field.
• Demonstrated experience with implementation science, operationalization of care protocols, protocols, and spreading of best practices.
• Experience/knowledge of The Joint Commission accreditation process and requirements, as well as regulations and standards associated with the delivery of care in a Federally Qualified Health Center (FQHC).
• Demonstrated understanding and/or experience in working in a patient‐centered medical home (PCMH) environment and team‐based care environment.
PREFERRED EXPERIENCE:
• Minimum of 5 years of progressive medical group management leadership inclusive preferably in a Federally Qualified Health Center and Patient-Centered Medical Home (PCMH) environment.
• Bilingual English / Spanish
REQUIRED CERTIFICATIONS/LICENSURE:

1. Eligibility for an unrestricted license to practice medicine in the state of Texas.
2. Board Certification in Family Medicine, Internal Medicine, Pediatrics, Psychiatry, OBGYN, or Preventive Medicine.
3. Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registrations for the purpose of writing prescriptions.

PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/COMPLETIONS (e.g., CPR): Current Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card. Basic Life Support Certification for Healthcare Providers.

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