This position offers a hybrid work model, individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

In collaboration with patients, families (as defined by the patient), staff across all disciplines and departments; and with community based organizations, this position reports to the Manger of Community Health Social Services and is responsible for establishing, developing, and strengthening our partnerships with community-based organizations. This includes coordinating day to day community engagement, providing support to organizations when issues arise (including technical needs, responding in a timely manner, and working with cross-functional teams to document problem resolution steps and implement solutions). The CE Coordinator will identify opportunities for engaging community based organizations to enhance CUC's ability to address patient's social needs.

• Works across disciplines and department teams and community-based organizations to help CUC meet its
  organizational goals.
• Conducts outreach to CUC staff and department leaders and engages them with using the findhelp platform to
  manage incoming and outgoing service referrals.
• Supports CUC department leaders throughout their engagement journey - with corresponding messaging,
  strategies, and resources provided by the designated Community Engagement Manager and the findhelp team.
• Monitors and advises on community-based organizations' engagement needs.
• Responsible for the development and/or coordination of community-based organization engagement.
• Applies best practices as trained by findhelp's Community Engagement Manager and work to incorporate them
  into existing engagement strategies.
• Applies best practice precautions needed to protect patient information while engaging with community based
  organizations
• Receives and applies training on how to use findhelp.org and how to talk with community based organizations
  about the platform and its benefits.
• Conducts outreach to key community-based organizations and engages them with using the findhelp platform to
  manage incoming and outgoing service referrals
• Educates CUC staff and the community on the value of participating in the findhelp social care network and free
  suite of intake tools and impact reports available to nonprofits, faith-based organizations, and government
  entities.
• Supports organizations throughout their engagement journey - with corresponding messaging, strategies, and
  resources provided by the designated Community Engagement Manager and the findhelp team.
• Identifies opportunities for collaboration with local partners to build trust, maximize impact, and deepen
  engagement with Organizations.
• Assists the team by participating in community programs, events, outreach activities, trainings, meetings, and
  other activities as requested by supervisor, this may include activities outside of the office and outside of regular
  work hours.
• Demonstrates a willingness to be an active participant in initiatives that have fundamental impact on the
  organization.
• Complies with all regulatory and accreditation standards including The Joint Commission and CommUnityCare
  Standard Operating Procedures and CommUnityCare Policies and Procedures
• Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this
  organization.

Education:

• High School Diploma or equivalent - Required

Licenses & Certifications:

• Community Health Worker (CHW) certification acquired within first 6 months of employment - Required

Travel Requirements:

• Driving to community engagement events, clinic sites for training, and to other duties as assigned - Estimated Amount 30%