The Front End Educator is responsible for the orientation, education, and development of identified team members across various roles within CommUnityCare. This position works collaboratively with leaders and team members across all disciplines and departments to assess current educational needs, develop training materials, and facilitate education in both classroom settings and on-site clinical locations. The instructor ensures that orientation and education records and all training documents comply with regulatory requirements.
Under the direction of the Manager of Care Model, the Front End Educator plays a key role in curriculum development, training, and ongoing assessment of new and existing team members, particularly medical administrative clerks. They ensure adherence to Gold Standard workflows established for each service line. The instructor possesses a strong understanding of the framework and strategies of team-based primary health care as practiced by high-performing organizations. They effectively communicate these principles to staff to ensure alignment with CommUnityCare’s model of care.
Responsibilities include teaching team members to ensure they acquire the knowledge, skills, and professional behaviors necessary to deliver care at the highest level. They manage the classroom environment to foster a positive and engaging learning experience while providing support, tutoring, and assistance as needed.
Additionally, instructors serve as role models by demonstrating professional behaviors, language, and activities expected of care team members. They maintain a thorough understanding of all requirements and skills associated with their responsibilities.
This role is integral to the delivery of CommUnityCare’s model of care and contributes to the continuous improvement of team-based healthcare practices.
Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without accommodations):
Knowledge/Skills/Abilities:
MINIMUM EDUCATION:
MINIMUM EXPERIENCE:
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