JOB SUMMARY:

The Medical Social Services Supervisor is responsible for supervising the activities of medical social work and counseling personnel in providing services to patients/clients and families. Additionally, the person in this role is responsible for providing mental health and substance use interventions, completing psychosocial assessments, and addressing the social determinants of health. The person in this position serves as an integral part of the multidisciplinary healthcare team and serves as the patients’ advocate in addressing their social and behavioral health needs. This position will serve as a fundamental team member to continue to cultivate CommUnityCare’s team‐based care model initiatives. This position may require travel between CommUnityCare sites.

ESSENTIAL DUTIES:

• Apply empowerment-based prevention and intervention strategies to improve community health.
• Offer the “person-in-environment” perspective, which incorporates all factors that influence a patient’s health care experience.
• Assess individual needs, strengths, barriers, and readiness to change
• Address personal and environmental issues with the patient in order to maximize emotional, social, and physical wellbeing and the appropriate use of healthcare resources.
• Utilize the DSM-5 to provide diagnostic impression for patients with mental health and/or substance use disorders.
• Develop and implement treatment plans.
• Conduct direct delivery of mental health services and behavior change interventions (which may include in therapy sessions and/or brief interventions).
• Conduct crisis counseling as needed.
• Initiate appropriate referrals for patients to mental health and/or substance use treatment as needed and/or to appropriate community-based resources.
• Help patients and families understand illness and treatment options, as well as consequences of various treatments or treatment refusal.
• Provide the expertise, consultation, and education in areas relating to psycho-social issues affecting patient care
• Communicate and collaborate with all members of the care team to assess patient’s needs and provide comprehensive patient-centered healthcare.
• Complete all direct and indirect care documentation in timely manner and ensure patient records are current and complete.
• Attend daily patient care (unit) huddles and periodic informational (clinic) huddles, meetings, patient conferences, or planning sessions. These may be related to quality assurance, patient care and other related topics within the clinic.
• Attend seminars and maintain all licensure and/or certification requirements for continuing education and best practices.
• Participate in quality strategies to evaluate compliance with evidence-based guidelines, standards and to identify opportunities to improve patient outcomes.
• Collaborate with clinical, operational, and nursing leadership to define and execute a vision of addiction care for the communities served by CommunityCare
• Collaborate with the MAT team to develop the hub and spoke model of opioid use disorder care
• Collaborate with other addiction care leaders in Travis County to achieve better integration of treatment services for persons with substance use disorders
• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
• Develop and maintain favorable internal relationships, partnerships with co-workers, including clinical managers, clinical support staff, providers and business office staff.
• Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
• Seek opportunities and implement goals for own professional development.
• Perform other duties as assigned

MINIMUM EDUCATION:
• Master’s degree in Social Work or Counseling

MINIMUM EXPERIENCE:
• Minimum of 2 year’s experience in a field related to counseling individuals in crisis/trauma situations.

PREFERRED EXPERIENCE:
• Experience supervising a team of social workers or counselors.

REQUIRED CERTIFICATIONS/LICENSURE: 

• Current Clinical Social Worker License (LCSW) or Professional Counselor License (LPC) in Texas, or LCSW or LPC in Texas within 90 days of hire date.

REQUIRED COURSES/COMPLETIONS (e.g., CPR):

• Current healthcare provider Cardiopulmonary Resuscitation (CPR) course completion card obtained through approved American Heart Association or American Red Cross