The SUD Addictions Recovery Counselor is responsible for assessing current needs, readiness, and appropriate level of care for patients with substance use disorders seeking treatment. Additionally the person in this role will provide trauma-informed, person-centered care, with harm reduction approach, within collaborative addiction recovery team (in primary care setting). They will be responsible for providing evidence-based counseling modalities; psychoeducation around recovery models; overdose prevention; and harm reduction and addressing the social determinants of health. The person in this position serves as an integral part of the multidisciplinary healthcare team and serves as the patients’ advocate in addressing their substance use treatment needs. This position is considered hybrid, which means that individuals in this position may work at their place of residence and are required to work in person at CommUnityCare health centers in Austin, Texas.

The SUD Addictions Recovery Counselor is responsible for assessing current needs, readiness, and appropriate level of care for patients with substance use disorders seeking treatment. Additionally the person in this role will provide trauma-informed, person-centered care, with harm reduction approach, within collaborative addiction recovery team (in primary care setting). They will be responsible for providing evidence-based counseling modalities; psychoeducation around recovery models; overdose prevention; and harm reduction and addressing the social determinants of health. The person in this position serves as an integral part of the multidisciplinary healthcare team and serves as the patients’ advocate in addressing their substance use treatment needs. This position is considered hybrid, which means that individuals in this position may work at their place of residence and are required to work in person at CommUnityCare health centers in Austin, Texas.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for supervising the day-to-day activities of the clinic administrative staff.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for supervising the day-to-day activities of the clinic administrative staff.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the area of clinical specialization under the direct supervision and responsibility of a physician.   This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

The Associate Director of the Care Model Academy is responsible for establishing and overseeing the orientation and continuing education of identified clinical care team members to our care delivery model. In collaboration with Care Model Advancement, this position is responsible for developing and implementing an environment of continuous learning that supports the organization’s provision of care and develops and drives high performing care teams through increased skill sets, defined roles of team members, and optimization of care teams inclusive of all roles within the clinic sites. This position will play a pivotal role in the development of a new approach to care delivery for the clinical and support services care model through design of curriculum, training materials, defined workflows, and implementation mentorship.

Reporting to the Director of Population Health, the Associate Director of Nursing Operations works in conjunction with the Nurse Managers to administer and facilitate services at CommUnityCare (CUC). This position serves as an advisor to the Director of Population Health on all matters pertaining to nursing. The Associate Director Nursing (ADON) will provide primary oversight of clinical operations, data and initiatives, implementation of policies and procedures. The ADON will work collaboratively with Associate Director(s) of Business Operations and /or Medical Directors in performance improvement, quality assurance, utilization review, clinic and service line expansions.

Responsible for developing, planning, organizing, and implementing strategies to improve cash flow and overall health of the organization’s revenue cycle accounts receivables. Responsible for managing the daily activities of the revenue cycle functions including but not limited to billing, collections, and account receivables and developing a cohesive team that work together to solve issues within the various areas of responsibility. Accountable for providing analytical analysis and creating recommendations for improvement as well as written guidelines, policies, and procedures for all functional areas of responsibility. Ensures that revenue cycle performance meets the organizational goals and objective set forth for the department.

As an integrated member of the care team in a fast-paced medical clinic, the Behavioral Health Consultant (BHC) will work with the primary care providers, specialty providers, and medical residents to assist in caring for a diverse group of patients with a variety of medical, behavioral health, and behaviorally impacted conditions, including anxiety, depression, diabetes, hypertension, heart disease, stroke, weight management and other conditions. This position will serve as a fundamental team member to continue to cultivate CommUnityCare’s team-based care model initiatives to serve the community by reaching a large portion of the population. This position may require travel between CommUnityCare sites.

As an integrated member of the care team in a fast-paced medical clinic, the Behavioral Health Consultant (BHC) will work with the primary care providers, specialty providers, and medical residents to assist in caring for a diverse group of patients with a variety of medical, behavioral health, and behaviorally impacted conditions, including anxiety, depression, diabetes, hypertension, heart disease, stroke, weight management and other conditions. This position will serve as a fundamental team member to continue to cultivate CommUnityCare’s team-based care model initiatives to serve the community by reaching a large portion of the population. This position may require travel between CommUnityCare sites.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to a unit in a community healthcare center.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to a unit in a community healthcare center.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to a unit in a community healthcare center.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to a unit in a community healthcare center.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to a unit in a community healthcare center.

The Clinical Risk Manager is responsible for overseeing patient safety, environment of care and clinical risk management programs to ensure that patients receive the highest quality of care from programs operating by the organization.   Specifically, this position will guide site leadership in the development of site-based safety programs that adhere to environment of care and OSHA standards that support the organization’s accreditation status.

In collaboration with patients, families (as defined by the patient), staff across all disciplines and departments; and with community based organizations, this position reports to the Associate Director of Population Health and is responsible for establishing, developing, and strengthening our partnerships with community-based organizations. This includes coordinating day to day community engagement, providing support to organizations when issues arise (including technical needs, responding in a timely manner, and working with cross-functional teams to document problem resolution steps and implement solutions). The community lead will work closely with the Associate Director of Population Health to leverage data and analytics to identify opportunities for engaging community based organizations to enhance CUC’s ability to address patient’s social needs.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing chair-side assistance to the dentist.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing chair-side assistance to the dentist.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing dental prophylactic services in a dental clinic. Please note that full PPE, including N95 masks and face shields, are provided.  

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing dental prophylactic services in a dental clinic. Please note that full PPE, including N95 masks and face shields, are provided.  

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing dental prophylactic services in a dental clinic. Please note that full PPE, including N95 masks and face shields, are provided.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing routine dental care/treatments for patients in a community healthcare center setting.

The Director of Operations is responsible for the leadership and effective administrative oversight to health center sites by providing direction to managers on both strategic and day‐to‐day operational matters related business functions, including the development and implementation of new or expanded services in assigned health center sites. Must manage the integration of best business practices with a focus on the delivery of high quality patient service and support and continued increased operational efficiencies. The Director is also accountable for the clinical, financial and human resources measures that drive productivity, clinical quality, efficiency, safety, satisfaction and process improvement.

The Director of Population Health (DPH) is responsible for the oversight, direction, and performance of the population health program at CommUnityCare (CUC) in pursuance of optimal health outcomes, sophisticated study of patterns of health determinants, and strategic health-impacting interventions. Working closely with the CMO and the quality council, DPH chairs CUC’s Population Health Committee and is responsible for creating functional strategies and specific, comprehensive objectives for the Committee’s various quality management teams in promotion of CUC’s strategic goals. DPH actively influences CUC’s high-performing care model through integration of key domains of population health including transforming healthcare, engaging community, and turning information into insight. DPH is a subject matter expert in both upstream and downstream influences on population health, including clinical and pre-clinical disease, as well as the external (social determinants of health) and internal (beliefs and lived experience) contexts to an individual’s health and wellbeing. In collaboration with data analytics, performance improvement, clinical, operations, nursing, and care management teams, DPH oversees development of action plans for enabling services to address social determinants of health, clinical care to address disease prevention and treatment, and behavioral health and skills building interventions for psychosocial empowerment. DPH supervises the Associate Director of Population Health Management in their capacity overseeing population health interventions through care management, health coordination and coaching, and panel management. DPH reports to the CMO.

The Director of Women’s Health (DWH) is responsible for the medical leadership, clinical oversight, and patient care for Women’s Health services at CommUnityCare. DWH establishes clinical standards of care, infrastructure for performance improvement, and a framework to support optimal wellness of the primary care providers. Working closely with the CMO, DWH creates functional strategies and specific objectives for the WH department in pursuit of CommUnityCare’s strategic goals. This includes overseeing the integration of ambulatory services with hospital services, inclusive of effective and synergistic collaborations with key healthcare and community partners such as Dell Medical School, Ascencion Seton, and St. David’s Healthcare, participates in the training of medical students, residents, and fellows, and serves as the primary administrative liaison between the faculty of Department of Women’s Health at the Dell Medical School and CommUnityCare. In collaboration with data analytics, clinical, operations and nursing leadership, DWH develops and ensures continuous quality performance improvement practices through highly effective metrics and workflows, supported by education and accountability structures, to meet or exceed performance goals. Successful candidates should be eligible for a faculty appointment at the University of Texas at Austin Dell Medical School. The DWH reports to the Chief Medical Officer and the Chair of the Department of Women’s Health at the Dell Medical School.  

The Educator is responsible for the orientation and development of identified team members in various roles. In collaboration with leaders and team members across all disciplines and departments, is responsible for assessing current educational needs, developing  materials, and facilitating education both in a classroom setting as well as in on-site clinical locations. Will ensure orientation and education records are in compliance with regulatory compliance requirements.

(Primary Focus: Resolute Professional Billing and Claims)   The Epic Application Analyst is the Subject Matter Expert and technical point of contact. They are responsible for three primary areas of work; Projects, Changes, and the highest point of Break/Fix escalation. They are responsible for configuration of Epic applications, leading Requirements Gathering Sessions, technical documentation, and testing (internal and User Acceptance Testing). They participate as a member of the project team, working on upgrades and new application and workflow implementation, including partnering with the Interface Team to connect third party applications. A strong understanding of workflow interdependencies is required to provide guidance to the customer for informed decision making. The Epic Application Analyst will also perform other duties as assigned.   This position is considered remote, which means that individuals in this position may work at their place of residence; however, they may be required to occasionally visit the CommUnityCare administrative office or health centers in Austin, Texas. Remote work not available for residents of California, New York, New Jersey, Hawaii, Maryland, or Virginia.

Within CommUnityCare’s Epic Program Management Department, the Epic Project Manager will manage various Electronic Health Records Systems (EHRS) related projects and initiatives for ongoing success and maintenance of the EHRS. EHRS includes the organization’s electronic Medical Record System, Epic, and any integrated third-party vendors into the EHRS. The Epic Project Manager will work closely with the Epic Program Manager, Epic support teams, and health center team members to implement, monitor, assess, and improve the performance of all Epic related initiatives. This includes, executing Epic projects that require gathering and interpreting data, developing and maintaining project schedules, maintaining and properly controlling project scope, collaboratively implementing projects, monitoring project budget, mitigating risks, fostering sustainable relationships with community partners, and serving as a strategic thinking partner within the project team. Epic Projects include Epic application and integrated third party vendor implementations, optimizations, and maintenance/upgrades. The Epic Project Manager will also be responsible for coordination and management of ongoing Epic workgroups. The Epic workgroups are responsible for planning for Epic issue mitigation, Epic maintenance, and Epic and integrated third party vendor projects, changes, upgrades, and optimizations. This includes but is not limited to, supporting Nova Note review, monitoring Gold Star, Honor Roll, and Staying Current requirements as directed by Epic and the Epic Program Manager, and ensuring optimization of Epic applications are consistent with CUC’s mission and values.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing administrative support and assistance to the designated Senior Leadership Team (SLT) member(s).

Responsible for the effective direction, management, and operation of the infection prevention and control activities for the organization, including oversight, training, competency assessment, surveillance, and audits. Ensures compliance and coordination with CDC, county, and state health departments, as well as compliance with Joint Commission (JC) standards, CMS, OSHA, HRSA, and state regulations, outbreak investigation, and overall direction of the infection prevention and control program.

Act as a liaison between English speaking staff and non-English speaking patients or caregivers to provide accurate interpretation of critical information between the patient and a member of their care them when interpretation services are specifically requested.  

Act as a liaison between English speaking staff and non-English speaking patients or caregivers to provide accurate interpretation of critical information between the patient and a member of their care them when interpretation services are specifically requested.  

Act as a liaison between English speaking staff and non-English speaking patients or caregivers to provide accurate interpretation of critical information between the patient and a member of their care them when interpretation services are specifically requested.  

Reporting to The Associate Director of Population Health (ADPH), the Manager of Community Health Social Services (Mgr CHS) is responsible for the oversight of the population health management initiatives and the development, performance, and management of the community health workers and care management social workers.. The Mgr CHS will work collaboratively with Manager for Care Mgmt, peers, providers, site leadership, and community-based organizations. The Mgr CHW/SW develops programs, workflows, and resources to ensure effective and successful execution of both short and long-term population health goals. This position assesses competencies and performance using the highest practice standards for Care Management,Joint Commission, and Patient Centered Medical Home (PCMH).

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2000.00 SIGN-ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2000.00 SIGN-ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2000.00 SIGN-ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2000.00 SIGN-ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2000.00 SIGN-ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000.00 SIGN - ON BONUS   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000 Sign On Bonus   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

$2,000 Sign On Bonus   In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

In collaboration with care teams, staff and families, the Medical Assistant Care Coordinator is responsible for coordinating and managing patient care to ensure the highest quality care and patient experience.

In collaboration with patients, families (as defined by the patient), providers and staff across all disciplines, the person in this position is responsible for providing mental health and substance abuse interventions, completing psychosocial assessments, and  addressing the social determinants of health.  The person in this position serves as an integral part of the multidisciplinary healthcare team and serves as the patients’ advocate in addressing their social work and behavioral health needs. This grant funded position will serve as a fundamental team member to continue to cultivate CommUnityCare’s team-based care model initiatives. This position may require travel between CommUnityCare sites.

$2,000.00 SIGN - ON BONUS   The Nurse Manager is responsible for the development, performance, and management of clinical patient care for nursing, medical assistants and other team members in clinical support roles.

In collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, the Patient Pre-Registration Specialist serves as the foundation for CommUnityCare Health Centers care model workflow for new and established CommUnityCare patients.   Functions include verifying benefits and eligibility for a multi‐specialty group and facilitating a connection to financial screening services, as needed to support patient access to quality health services. Performs clerical functions, including verifying benefits and eligibility and resolving problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment.

In collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, the Patient Pre-Registration Specialist serves as the foundation for CommUnityCare Health Centers care model workflow for new and established CommUnityCare patients.   Functions include verifying benefits and eligibility for a multi‐specialty group and facilitating a connection to financial screening services, as needed to support patient access to quality health services. Performs clerical functions, including verifying benefits and eligibility and resolving problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for serving as the initial point of contact for new and established CommUnityCare patients. Functions include appointment scheduling, providing information about the status of patient prescriptions, serving as a single point-of-contact for community providers serving CommUnityCare patients, and relaying messages to clinic staff as needed.

The Performance Improvement Project Manager is responsible for applying Lean and other quality improvement strategies in support of projects, products and programs throughout the organization to advance the goals of the Quadruple Aim (cost, quality, patient experience, and clinical experience). The PIPM will work closely with CommUnityCare administration and health center team members to implement, monitor, assess and improve the performance of all PI/PMO run initiatives. All projects require gathering and interpreting data, developing and maintaining project schedules, maintaining and properly controlling project scope, collaboratively implementing projects, monitoring project budget, mitigating risks, fostering sustainable relationships with community partners and serving as a strategic thinking partner within the project team. The PIPM will plan and facilitate lean activities, including those that occur within the model cell environment. The PIPM supports and enables attainment of organizational goals through planning, coaching, teaching, collaborating and supporting organizational elements in framing, developing, and implementing lean methods to achieve process and outcome-related goals. In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments, leads performance improvement initiatives in an assigned focus area, which may be related to broad goals and specific objectives found within the Quadruple Aim framework, or more specifically tailored to support performance improvement initiatives and organizational priorities associated with Patient Centered Medical Home, value-based healthcare redesign, population health, performance management, and care management.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing pharmaceutical care services.